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Understanding the requirements help us to meet customer needs & prevent problems from arising. This understanding of the basis is for quality improvement.
Key Concepts
1. Definition of Quality :
Quality is conformance to requirements.
2. System of Quality :
The system for causing quality is prevention, not appraisal. It occurs in the design of a process.
Methods of Prevention:
1. Error checks
2. Process control
3. Process performance analysis
4. Performance standard :
Zero defect performance standard means that it will be satisfied only when we meet all the requirement for our work process each and every time.
Quality Plan:
Commitment---C
Management commitment
Quality improvement at every levels.
Team Work---- T
Quality Awareness
Education
Systems-------S
Processes
Measurement
Coast of Quality
Corrective action
Recognition
Horiaki Quality Policy
The policy of our company is to achieve total customer delight by
providing quality products that meet or exceeds their expectations
at right time through continual process improvements with total
employees participation.
Tools & Techniques
We have our in-house Quality control and assurance systems to assure the best quality of each product. The quality control division is well equipped with sufficient infrastructure and machinery such as lathe, milling cutter, surface grinders, hot and cold sintering and pressing machines, etc. The division has expanded its department with Projects Welding and Co2 welding that have been assigned to us as job works. The list enclosed herewith a list of our machinery for your reference .The Quality Control facilities include
Incoming Material Inspection
Tensile force Testing Machine
Force Vs Testing for key pads
Life Test and Endurance Test Equipment
Automatic Hardware Testing Equipment
Modern Chemical laboratory
Five step Approach
1) Define the situation
2) Fix the non-confirm
3) Identify root cause
4) Take corrective action
5) Evaluate & follow up
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